We send orders to addresses all over the United Kingdom — England, Scotland, Wales and Northern Ireland. For the moment we can't deliver to PO Boxes or military (APO/FPO/DPO) addresses, so please use a home or work address at checkout.

We prepare and dispatch most orders within 2–3 business days, after which your parcel is usually with you in another 4–9 business days — around 6–12 business days in total. Orders placed after 6:00 PM (UK time) start the next business day. These are estimates rather than guaranteed dates.

No — UK delivery is free on every order, whatever you spend. You won't find a shipping charge added at checkout.

As soon as your order leaves us, we'll email your tracking details. You can also check its progress any time on our Track Your Order page — just allow a little time for the carrier to register the parcel.

You have 30 days from delivery to send it back. We just ask that items are unworn (trying on is fine), with the original tags still attached and, where possible, in their original packaging. Drop us a line first with your order number and we'll send you the return instructions and address. Please see our Refund Policy for the full details.

Yes, within 30 days of delivery and under the same conditions as a return. Email us with your order number and the size or colour you'd prefer. Stock moves quickly, so if you'd like to be sure of your new item, returning the original and placing a fresh order is often the faster route.

Once your return has arrived and been checked, we'll let you know and refund your original payment method — usually within 10 business days. Your bank may need a few extra days to show it. If 15 business days have passed since we confirmed your refund and it still hasn't appeared, just get in touch.

We're sorry about that. Please email us as soon as you can with your order number and a few photos of the problem, and we'll put it right. If a return is needed because of a fault or our mistake, we'll cover reasonable return postage. Your rights under the Consumer Rights Act 2015 always apply.

You can check out with Visa, Mastercard, Maestro, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay, PayPal or Klarna. The options you see depend on your device and order. All prices are in pounds (£) and include VAT where applicable.

Absolutely. Checkout runs over an encrypted HTTPS connection and payments are handled by Shopify and authorised payment providers. We never see or store your full card number.

Contact us as soon as possible and we'll do our best. Once an order is being prepared or has been dispatched we may no longer be able to change it — in that case you can simply return it after it arrives.

Email info@hollismorgan.com, call +44 20 3769 1336 or use the contact form. Our team is available Monday to Friday, 9:00 – 17:00 (UK time), and we reply to every message within 24 hours on business days.